Each timed event lays a stone; signed stones turn emerald and can no longer move.check-in · pre-dose · T0 · T+0.25 h · T+0.50 h · T+1 h
Sponsors pick CROs whose records prove themselves
When a regulator doubts a site’s data, every study run there can be lost. These are the regulators’ actions, with their sources.
2024 · FDA required sponsors to repeat BE/BA studies run at one Indian site after finding signs of falsified data. FDA notice
2021 · FDA declared studies from two Indian CROs not acceptable over data-integrity concerns. STAT
2015 · EU moved to suspend about 700 generic medicines whose bioequivalence data came from one site. PharmTech
The load keeps rising: NDCT Rules 2019 require CDSCO registration of BA/BE centers, and ICH E6(R3) took effect in the EU on 23 July 2025.
Ten apps you choose, three always included
Subscribe to the apps your clinic needs.
Set up
Subjects
Conduct
Close out
Always included
Studio
The protocol as configuration: periods, washouts, schedules with typed windows, lab ranges, eCRF forms with rules, a template library, and a two-signer sign-off that locks on first use. Forms can be imported from ODM files: a dry run first, then all or nothing.
Used by: study set-up, data management
Pharmacy
Investigational product receipt, dual-control verification, custody, accountability and a restricted blinded codebook.
Used by: pharmacy and IP custodian
Screening
From volunteer to the PI’s eligibility decision; every task is started, submitted, reviewed and signed.
Used by: CRCs, principal investigators
Enrolment
Two-step consent, enrollment, randomization from a blinded list, standby and replacement. Compensation is a two-signer schedule with an append-only payment ledger.
Used by: CRCs, clinic operations
Clinic
Check-in, pre-dose clearance, dosing, every event captured in its window with deviation seconds, meals and restrictions, check-out, and a live clinic board.
Used by: clinic operations head, CRCs, nurses
Samples
Collection, processing, aliquots, labels, storage, shipments and chain of custody. Bioanalytical results come back through the Results tab by CSV: a dry run first, all or nothing, with versioned re-assay. Actora exchanges files with your lab’s own LIMS; it is not a LIMS.
Used by: sample processing, bioanalytical, data management
Safety
AE, SAE and pregnancy capture, multi-clock tracking including the CDSCO 24-hour SAE clock, four-recipient notification, three-party causality, and PI emergency unblinding.
Used by: PIs, safety physicians
Quality
Segregated review (the recorder is never the reviewer), query threads, physician sign-off, a two-signer SDV plan, deviation handling, and medical coding with your own licensed dictionaries.
Used by: QA head, monitors, coders
Trial master file
Files documents against your own copy of the CDISC TMF Reference Model, with e-signed QC and completeness measures. The protocol version and each lock certificate are filed automatically.
Used by: TMF specialist, QA, site staff, inspectors
Release
Freeze, a server-enforced pre-lock checklist and an e-signed data lock, then CDISC Dataset-JSON and CSV, ODM v2.0, casebook PDFs and an inspection pack.
Used by: data management, QA, sponsor liaison
Monitor (always included)
Study board and attention queue across studies, with app-aware search.
Used by: clinic and CRO management
Audit (always included)
Content-bound e-signatures, hash-chained audit, an audited-transaction guard, access logs and a security-anomaly sweep.
Used by: QA, inspectors, IT
Admin (always included)
Single sign-on and MFA through your identity provider, step-up re-authentication, a sealed break-glass account, custom roles and app entitlements.
Used by: IT and system administrators
AI Assist is an optional add-on: cited help answers that only propose. It never decides.
Standards out, only from a locked study
CDISC Dataset-JSON v1.1 and CSV, including PK concentrations and bioanalytical results
ODM v2.0, validated against the schema
Casebook PDFs and a study archive
A go-live readiness verdict and a server-enforced pre-lock checklist
Built for the controls inspectors check
21 CFR Part 11
EU Annex 11
ALCOA+
ICH E6(R3)
CDSCO
Actora ships a validation pack: a requirement matrix joined to the test results of the exact release, plus installation checks against your live instance. Compliance belongs to your validated installation and SOPs.
What each pilot includes
A dedicated instance, with hosting in India supported
One real BE/BA study, configured with you, not coded